To provide safe and potable water and high quality water services at a fair price to meet the needs and expectations of our customers.

To protect the environment to conserve our water resources for future generations.

To promote efficiency and productivity to enhance operational sustainability.

To conduct ourselves in accordance with the highest ethical standards and moral values because our reason for being is to serve the public.

To be a competitive water utility comprising of responsible men and women committed to service par excellence and becoming a partner in improving the quality of life of the Manaoageños.

M - Moral Ascendancy

A - Accountability

N - Non-stop Service

W - Willfulness

A - Action-Oriented

D - Disciplined

We, the officials and employees of the Manaoag Water District, commit to:

Serve our customers from Mondays to Fridays, 8:00am to 5:00pm, and on Saturdays 8:00am to 12:00nn. We observe “No noon break policy”.

Attend to treat our customers equally and listen to complaints and give prompt action in all customers’ needs relative to water service.

Rest assured we serve safe, potable and affordable water directly to household faucets.

Always with a smile and care with full understanding on customers’ service requests.

Provide continuous water supply.