MANAOAG WATER DISTRICT

About Us

Address: Aquino St., Brgy. Poblacion, Manaoag, Pangasinan

Hotline: 529-0254 / 0922-839-3878

Email: manwad91280@yahoo.com

GENERAL INFORMATION

PROFILE

The Manaoag Water District (MANWAD) is a water utility that was organized by virtue of the local Sangunian Bayan (SB) Resolution No. 34 dated May 26, 1980. Subsequently, the newly created Water District acquired autonomy of management from the municipal government. On 12 September 1980, Conditional Certificate of Conformance (CCC) No. 128 was awarded by the Local Water Utilities Administration (LWUA) to the District which entitled it to the rights and privileges authorized under Presidential Decree No. 198. The Manaoag Water District is currently categorized as Category C Water District headed by its General Manager Flordeliza N. Tejano and it comprises of fifty-one (51) permanent employees distributed under four (4) Divisions, namely: Administrative and General Services Division, Finance and Commercial Division, Engineering and Construction Division, and Production and Water Quality Division. It has five (5) Pumping Stations to provide adequate domestic water service to the public, serving twenty-five (25) barangays of the municipality of Manaoag and four (4) barangays of the neighboring towns of Urdaneta, and Pozorrubio with a total of nine thousand five hundred forty-three (9,543) consumers. On March 2, 1992, water districts were declared by the Supreme Court as Government Owned and Controlled Corporations in the case of Davao City Water District, et al vs. Civil Service Commission, hence, subject to policies, rules and regulations, and the usual mandatory review and examination of national agencies such as the Department of Budget and Management, Commission on Audit and Civil Service Commission. The Manaoag Water District is governed by a Board of Directors. Its corporate governance structure clearly defines the roles of the management from those of the Board. The Board of Directors are composed of five Filipino citizens representing the following sectors: Education Sector, Professional Sector, Women’s Sector, and Civic Sector. The members of the Board are appointed by the Mayor of the Municipality with regular terms of office for six (6) years. The functions of the Board include establishing policies and does not engage in the detailed management of the Water District.

MANDATE

To provide and ensure the delivery of safe and potable drinking water.

MISSION:

 
    • To provide safe and potable water and high quality water services at a fair price to meet the needs and expectations of our customers.
     
    • To protect the environment to conserve our water resources for future generations.
     
    • To promote efficiency and productivity to enhance operational sustainability.
     
    • To conduct ourselves in accordance with the highest ethical standards and moral values because our reason for being is to serve the public.

    VISION

     
    • To be a competitive water utility comprising of responsible men and women committed to service par excellence and becoming a partner in improving the quality of life of the Manaoageños.

    CORE VALUES:

     
    M - Moral Ascendancy

    A - Accountability

    N - Non-stop Service

    W - Willfulness

    A - Action-Oriented

    D - Disciplined

    SERVICE PLEDGE:

    We, the officials and employees of the Manaoag Water District, commit to:
     
    • Serve our customers from Mondays to Fridays, 8:00am to 5:00pm, and on Saturdays 8:00am to 12:00nn. We observe “No noon break policy”.
     
    • Attend to treat our customers equally and listen to complaints and give prompt action in all customers’ needs relative to water service.
     
    • Rest assured we serve safe, potable and affordable water directly to household faucets.
     
    • Always with a smile and care with full understanding on customers’ service requests.
     
    • Provide continuous water supply.